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1sthost Software Solution

Web Click Service

'Click' simulation service : We can do automation programming to simulation a web click, which for push up your website ranking at search engine; push up your document hit rate;  push up population ...

 
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Knowledge Management and News Feed

News Articles and Newsletter ManagementKeep your clients updated with company news and updates with the news module. Staff users can publish articles that will appear on the support desk home page and your support desk visitors are able to subscribe to news articles by entering their e-mail address. When creating news articles you may choose to send an e-mail newsletter out to the subscriber list, publish the article on the support desk or both. Articles can be syndicated into an RSS (Really Simple Syndication) feed made available to your visitors on the support desk home page.

Knowledgebase


Consolidate articles and FAQs using the knowledgebase module. Nested categorization allows articles to be organized and navigated neatly and intuitively in a tree-like structure. Used in concert with the Tickets module in SupportSuite™ and eSupport™, knowledgebase articles can easily be referenced when replying to a ticket with a few clicks. Articles can also be syndicated by category using RSS (Really Simple Syndication).


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SMS Alert Service

smsOur SMS system will send you a SMS alert message when you website; server; internet connection or router were down. You can check your devices before your boss call you ...

Email Certificate

1sthost proud to provide Comodo Personal Authentication Certificates, Prevent Email spoofing, prevent forged sender. Digital Sign of Email, Encryption of Email ... etc