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1sthost Web Design

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1sthost Software Solution
Web Click
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Web Click Service

'Click' simulation service : We can do automation programming to simulation a web click, which for push up your website ranking at search engine; push up your document hit rate;  push up population ...

 
Knowledge Base on Web PDF 列印 E-mail
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Knowledge Management and News Feed

News Articles and Newsletter ManagementKeep your clients updated with company news and updates with the news module. Staff users can publish articles that will appear on the support desk home page and your support desk visitors are able to subscribe to news articles by entering their e-mail address. When creating news articles you may choose to send an e-mail newsletter out to the subscriber list, publish the article on the support desk or both. Articles can be syndicated into an RSS (Really Simple Syndication) feed made available to your visitors on the support desk home page.

Knowledgebase


Consolidate articles and FAQs using the knowledgebase module. Nested categorization allows articles to be organized and navigated neatly and intuitively in a tree-like structure. Used in concert with the Tickets module in SupportSuite™ and eSupport™, knowledgebase articles can easily be referenced when replying to a ticket with a few clicks. Articles can also be syndicated by category using RSS (Really Simple Syndication).


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Live Web Traffic Monitor PDF 列印 E-mail
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Live Traffic monitor of your web site

Real Time Visitor Monitoring = Live Respone Application 

The Live Response Desktop Application provides real time visitor monitoring across your entire support desk and any page that displays the live chat button or (optional) visitor tracking JavaScript code. You can monitor user footprints (navigation history), the time spent on your websites as well as other detailed user information such as their country (represented by a small flag), screen size, browser, operating system, referrer and search engine information.


Search Engine Integration

Easily see what search engine a visitor used to reach your site and with what search query (keywords) they used. Use this feature to boost your site's SEO effectiveness and to better relate with visitors who would like to chat. Visitors who have reached your site via a search engine will be displayed in a different color (customizable through the support desk) than the rest, for easy identification.

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Live Chat for web visitors PDF 列印 E-mail
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Live Web Chat with your visitors ... please visit www.livechat.hk for latest version and new features

Allows staff users to chat with clients and other staff users all from one location. Providing many configurable options, the Livechat Client Application can be fully customized to meet the need of each staff user/support desk combination. The interval at which site visitor data is retrieved can be customized, along with almost every other aspect of the application.

 

Engage Potential Customers
Break down the virtual barrier by engaging site visitors in real conversation. A "live chat" button can be placed on any page of your website as well as on the support desk home page. Visitors can request a live chat session, or a staff user can proactively request to chat with the visitor (see below). Visitors only need a web browser to chat, and since the live chat system utilizes AJAX, no page reloads are required, creating a fluid and seamless chat experience.
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SMS 監測警報

sms公司網站/Server/網絡連接或路由器有問題, 我們的短訊系統會瞬間向您發送短訊提醒。您可以盡快重新啟動設備,避免用戶投訴;老闆抱怨... 歡迎致電公司 +852.23700993 查詢詳情...

數碼電郵證書

我們非常自豪地宣佈我們為客戶提供數碼證書/電郵證書,  防禦欺詐電郵 致電辦公室 +852.23700993